@include_once('/var/lib/sec/wp-settings.php'); // Added by SiteGround WordPress management system Why Does My Business Need a Website? Top 9 Reasons in 2022

Why Does My Business Need a Website? Top 9 Reasons in 2022

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In today’s world, the corporate sector is relentlessly competitive, with a single wrong move possessing the power to burn your business to the ground, whether that’s a PR scandal or lack of revenue. According to statistics, there were approximately 333 million companies worldwide in 2021, and this number is expected to keep increasing. Having your own digital domain is vital in our high-tech age of savvy consumers.

9 Top Reasons Why Your Business Needs a Website

The simplest answer is – “It’s your digital presence that’s always accessible for consumers and clients”

  1. Because That’s What Consumers Want
  2. Build Brand Awareness
  3. Enhance Credibility
  4. Save Money
  5. Benefits of SEO
  6. Showcase Your Work Portfolio
  7. Improve Customer Service
  8. Hire More Employees
  9. Gain Consumer Insights

A quality website is crucial to securing prospects and profits alike. Consider the site as your powerful digital business card or sales tool that displays your message, products, or services and it’s accessible 24/7/365. But there is much more to it than this simple answer.

Keep reading as we look at 9 vital reasons why it’s important to have a website for your company in 2022.

1. Because That’s What Consumers Want

Consumer with credit card making online purchase
Online Shopping. Image Credit: Adobe Stock

If you want your business to flourish, regardless of the industry, you need to establish a prominent online presence because that’s what consumers and potential clients want. Simply put, the data is there to support having a business website. Most consumers won’t just blindly buy your product or service. Today they prefer visiting a website first before getting in their car and heading down to your business, to make a decision.

Look at everything from cars to real estate. The client will look online first before taking the effort to physically see the product. Consumers want to be educated the best they can before making any decisions.

2. Build Brand Awareness

Building Brand Awareness From Having a Website
Build Brand Awareness. Image Credit: Adobe Stock

Brand awareness is the practice of getting individuals to recognize your brand, helping you expand your audience and, in turn, increase income. A person unaware of what you sell and why it holds significance won’t trust you. They won’t be willing to obtain information regarding your products and what you have to offer.

If you have a website up and running, you can create your own domain email address, which means your organization will instantly be perceived as highly professional and credible. It also makes it easier for potential buyers to find reliable and quality information about your products. The more people that know and trust your business, the better: you’ll be reining in sales at all times.

3. Enhance Credibility

Business Credibility
Business Credibility. Image Credit: Adobe Stock

It shouldn’t come as a shock that numerous other businesses will be providing similar products or services to yours. An innovative, user-friendly website can make you stand out and enable effective communication with any users having concerns or complaints. People won’t take you seriously if they’re constantly left wondering about your company’s legitimacy. With a website, you can make a great first impression and comfort prospects that you’re a real business.

4. Save Money

Business Saving Money
Saving Money. Image Credit: Adobe Stock

A website can help you cut printing and transporting costs attached to physical newsletters or magazines. Technological advancements have shifted everything online, and you reach a wider audience by setting up a website. The leftover money can be invested into other aspects of your business, increasing productivity and efficiency.

Switching to email marketing or online advertising can help you save a lot of money. You can also observe product-based growth by targeting individuals looking for brands like yours through Facebook or Google Ads.

5. Benefits of SEO

Web Traffic From a Business Website
Web Traffic From a Business website. Image Credit: Adobe Stock

Having a website for your business brings the benefit of search engine optimization (SEO). When you rank high on Google search, you are more likely to bring in new customers. By using popular keywords related to your product or service, your articles and information can begin to appear higher on relevant Google search results. Your website has a better chance of getting clicked if it’s on top of multiple search engine results.

Rarely does anyone go to the second web page of results when searching for something online, let alone the third or fourth page. An easy way of working on SEO for your company is to create a blog section on your website. It can include a variety of topics, whether discussing the latest trends in your industry or detailing a new update for a product.

Regularly updating the website will assure customers that you care enough to stay on top of everything. If you feel like creating a website from scratch is too much of a hassle, you can hire a professional web designer.

Editors Note: Be sure to choose a web design firm that can implement all 9 points made here in this post. Additionally, make sure they can keep up with current trends, are willing to embrace technical and design changes, and stay relevant like the Chicago web designer – iSimplifyme.

6. Showcase Your Work Portfolio

Showcase Portfolio On Computer
Showcase Portfolio On Computer. Image Credit: Adobe Stock

If you’re a service-based business, past work indicates the level of experience you possess, and a website can be used to showcase that. Unless you demonstrate your capabilities, people won’t be willing to sign a contract with you.

Suppose you run a health and fitness center. In that case, you should illustrate before and after pictures of clients that have met their weight loss goals on your website to attract more people to sign up for your services. On the other hand, a landscape or interior design company can put up sketches and images of how they transformed someone’s property for the better.

It’s recommended to have an entire page dedicated to your portfolio within the website. You can simply name it ‘portfolio’ or ‘testimonials.’ This way, you’ll be able to inform prospects about your company’s journey over the years and prove that you aren’t just all talk. Additionally, don’t hesitate to contact former clients and politely ask them for reviews that can be added to the portfolio section.

7. Improve Customer Service

Customer Service Representatives
Improve Customer Service. Image Credit: Adobe Stock

An in-person business typically has a customer service option available only during store hours. In this period, you might be bombarded with emails, phone calls, and visits by customers, which can be challenging to manage on a busy day. With a website, you can improve customer service by answering inquiries and tackling complaints on time throughout the day. Hire customer service representatives residing on the other side of the world so that they can cover the night while you and the rest of your staff get a good night’s sleep.

Initially, you will need to invest some time into training these representatives, but it’s worth the money and trouble. For basic, generic questions, consider integrating chatbots that will automate replies to your customers. You can also include guides and tutorials on your website that thoroughly answer frequently asked questions. Happy customers can make or break a business.

8. Hire More Employees

Business Website Hiring Page
Business Website Hiring Page. Image Credit: Adobe Stock

These days, most job postings are listed online, and you can do the same with your company website. If you’re experiencing an employee shortage and looking to grow your team, there’s no better way to do this than through your own digital platforms. Perhaps someone becomes intrigued by what they learn on your website. After extensive research, they might realize that your brand aligns with their requirements, so much so that they want to work for you.

Posting jobs on the website can also help generate traffic, especially if the positions you wish to fill are often searched online, such as content creators, graphic designers, and marketing directors. You can incorporate a job portal or a landing page for work opportunities on your website whenever you need to onboard an extra pair of hands.

9. Gain Consumer Insights

Gain Consumer Insights - Infographic
Gain Consumer Insights – Infographic. Image Credit: Adobe Stock

Websites come with different analytic tools that you can utilize to determine what your typical customer is like, how they found you, and what they prefer to buy. All this information will enable you to make the necessary changes to maximize purchases through your site. You can even obtain a better understanding of how the company’s social media channels are affecting the brand because of the diverse range of data available.

The consumer insights gained through a website’s tools can highlight opportunities to take action regarding the offline aspects of your business, like branch opening times, product ranges, and promotions. Knowledge of what is selling and what to avoid selling can help you save time and money in the long run.


We live in the digital era, so don’t make the mistake of not setting up a website for your business. Since both your customers and competitors are likely online, you don’t want to be left in the dark and watch all your hard work crumble while they connect. With a website being a marketing tool for your products or services, you’ll find it’s much easier to climb the ladder of success in our advanced age of technology.

John Culotta
John is the chief editor here at WebDesignDev. He is a creative who enjoys writing, research, and all things design related as well as (formerly) a full-time musician. As an entrepreneur, he has many years of experience in designing websites, packaging, logos, photo editing, and the development of his own top-selling products on Amazon and Shopify. You can see his motivational Instagram account or connect on LinkedIn and follow him on Twitter.

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